Service & More Info

Concierge Service

• Meet & great service upon check in by our concierge team with a tour of the Resort.
• Daily housekeeping and dedicated staff included Monday through Friday until 2 pm.  
• Assistance to guests to book tours, surf lessons, restaurant reservations, transportation needs, personal chef, tee times, etc.
• Weekly pool cleaning and gardening service included.

• No parties or group events allowed onsite.
• Government-issued photo identification required prior to arrival to ensure entrance through resort security gates.
• Security cameras are mounted in the exterior space and the garage.  NO camera in interior space.
• Use of elevator available for guests with mobility needs only (additional deposit and signed waiver required prior to check in)
• Guests will be provided with unique code for the smart lock on the front door that is only valid during the length of the stay.
• Each bedroom and the Great Room has its own separate air condition temperature control.
• Separate pantry and laundry rooms with full size washer and dryer.
• Secured garage parking for two vehicles. Additional parking available on driveway in front of garage.
• High quality 100% cotton bed linen.
• High speed fiber internet.
• 4 pm check in time and 10 am check out time.  Early check in or late check out can be arranged subject to availability.

Payment Details

• 10% discount on the daily rate is applied to guest stay with seven (7) or more nights.
• All major credit cards accepted.
• A flat $100.00 setup/cleaning fee is added to each reservation.
• A Value Added Tax of 13% on the total room rate and setup fee is collected from guests, as required by local tax authority,
• 50% of total payment (room rate plus setup fee plus Value Added Tax) is collected on the day that the reservation is confirmed.
• Final 50% of total payment is collected 30 days prior to guest arrival.  For reservations during Christmas/New Year holiday period, the final 50% of total payment is collected 60 days prior to guest arrival.
• For damage deposit, a hold of $1500.00 will be placed on the guest's credit card 2 days before arrival date.  The hold will be released 7 days after departure date if no damage is identified.